Effective Date: July 7, 2026

At the World Craniofacial Foundation (WCF), we value your trust and are committed to protecting your privacy. Whether you are making a donation, requesting assistance, subscribing to our newsletter, or simply visiting our website, we want you to understand what information we collect and how we use it.

Donor Privacy

We respect the privacy of our donors.

World Craniofacial Foundation does not sell, rent, trade, or share donor mailing lists or personal information with outside organizations for their marketing purposes.

Donations and Payment Information

Online donations are processed through trusted third-party payment providers. World Craniofacial Foundation does not store complete credit card information on our servers.

We use trusted third-party service providers, including Virtuous, to securely manage donor information, constituent relationships, and email communications.

Donation information is used to process gifts, provide tax acknowledgments, maintain accurate records, and communicate about our mission and programs.

Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name, mailing address, email address, and phone number
• Donation and payment information
• Information you provide through contact forms
• Newsletter and email subscription preferences
• Volunteer or partnership inquiries
• Patient application information, including medical records, photographs, and other supporting documentation submitted by families
• Information collected automatically through cookies and website analytics

How We Use Your Information

We use your information to:

• Respond to your questions and requests
• Process donations and provide donation acknowledgments
• Connect children and families to specialized craniofacial care through our global network of surgeons and care teams
• Evaluate patient applications and coordinate medical care
• Communicate about our programs, impact, events, and fundraising efforts
• Improve our website and services
• Comply with legal, financial, and regulatory requirements

Patient and Family Information

Families requesting assistance may be asked to provide medical records, photographs, and other health-related information needed to evaluate a child's condition. This information is shared only with individuals and organizations involved in reviewing, coordinating, or providing care for the child, including members of our global network of medical professionals and partner organizations, when necessary to support treatment.

We take reasonable administrative, technical, and physical measures to safeguard this information and limit access to those who have a legitimate need to know.

Email Communications

If you subscribe to receive emails from us, we may send newsletters, patient stories, foundation updates, event invitations, fundraising appeals, and other communications related to our mission.

You may unsubscribe or update your email preferences at any time by using the link included in our emails.

Patient Stories and Photographs

Sharing patient stories helps illustrate the impact of our mission and the generosity of our supporters.

Photographs, videos, and personal stories of patients are published only with the permission of the child's parent or legal guardian through an appropriate consent process. We are committed to treating every child and family with dignity and respect.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.

We may use services such as Google Analytics to collect anonymous information about website traffic and usage. This information helps us improve our website, measure the effectiveness of our communications, and better serve our community.

You can manage cookie preferences through your web browser settings.

Information Security

We take reasonable administrative, technical, and physical safeguards to protect the information entrusted to us. While no method of transmitting or storing information electronically can be guaranteed to be completely secure, we are committed to protecting personal information from unauthorized access, disclosure, alteration, or destruction.

Children's Privacy

Our website is not intended for children to provide personal information directly.

Information about a child submitted through a patient application is provided by a parent, legal guardian, or authorized representative for the purpose of requesting assistance and coordinating care

Third-Party Links

Our website may include links to third-party websites for your convenience. World Craniofacial Foundation is not responsible for the privacy practices, security, or content of those websites. We encourage you to review the privacy policies of any site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our programs, services, or legal requirements evolve. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

World Craniofacial Foundation (WCF)
7777 Forest Lane, Suite C-708
Dallas, TX 75230
Phone: (972) 566-6669
Email: info@worldcf.org